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نویسنده مسئول : Shahraki، Ali Reza ؛ نویسنده : Shahraki، Mohammad Reza ؛ Dejkam، Rahil ؛
مجله:International Journal of Advanced Studies in Humanities and Social Science»April 2017, Volume 6 - Issue 2 (14 صفحه - از 147 تا 160 )
کلیدواژه ها:Customer OrientationBusiness Intelligence (BI)Customer Relationship Management (CRM)Partial least squares (PLS)