خلاصة:
Motivational factors involved in reduction of employee turnover were classified in Oil Refining and
Distribution Company in selected cities of Iran. For this purpose, we reviewed the literature and
concepts of turnover. Primary Questionnaire was designed and Distributed in statistical population to identify the effective factors involved in reduce of turn over. Main factors determined by using
Minitab15 software and Pareto charts. Reliability of Questionnaire measured by retesting method. In order to classify of the identified factors, TOPSIS method was used. Then second questionnaire
developed to evaluation of impact of each factors in selected cities. Data collected and purified to
make a decision matrix. Finally, effective factors classified according to weights and importance of
each factor. Results showed that job security, Achievement motivation, and organizational
commitment, respectively, have the greatest impact on reducing employees' turnover.
ملخص الجهاز:
Identification and classifying of affecting motivation factors in employee turnover by using Topsis method in the National Iranian Oil Products Distribution Company (N.
2Assistant professor of Management , Faculty of Psychology , Ardakan University , Yazd Iran ABSTRACT Motivational factors involved in reduction of employee turnover were classified in Oil Refining and Distribution Company in selected cities of Iran.
Results showed that job security, Achievement motivation, and organizational commitment, respectively, have the greatest impact on reducing employees' turnover.
In regard to employees who do not have the efficiency, organizations try to making logical financial incentives for early retirement, divestiture of technical knowledge, Inviting them in growing networks and trying to find work for them to give them turnover conditions (Ruwan, 2007) In this context, Current study classified effective factors causing labor turnover in National Iranian Oil Products Distribution Company.
The Pearson correlation coefficient for each factor Job Management Welfare Organizational Job Variable satisfaction style Services Achievement Reward Performance Commitment security correlation coefficient 0.
T test generalized the results of the sample sizeVariable Job Management Welfare Achievement Reward Performance Organizational Job satisfaction style Services Commitment security T 9.
The Pareto chart indicated that the eight factors including job satisfaction, management style, welfare Services, achievement motivation, reward, performance evaluation, organizational commitment, and job security anticipate 67 percent of reducing risk factors of turnover in selected cities.
Ranking of motivational factors affecting human resources specialist with TOPSIS According to professional experts' decision matrix than main criteria of Study and results of TOPSIS, job security, achievement motivation and organizational commitment by weight of CL 0.