خلاصة:
زمینه و هدف: آسایش کارکنان بهعنوان یکی از عوامل اثربخشی سازمان تاثیر مطلوبی بر بهرهوری سازمانها دارد. هدف پژوهش حاضر طراحی الگوی آسایش سازمانی کارکنان در محیط کاری در دادگستری استان خوزستان بود. روششناسی: این مطالعه از لحاظ هدف بنیادی – کاربردی و نوع پژوهشهای کیفی بوده که از طریق نظریه داده بنیاد انجام گرفت. جامعه آماری تحقیق خبرگان (مدیران و کارشناسان) حوزه مدیریت منابع انسانی دادگستری استان خوزستان (به تعداد 222 نفر) و 6 نفر از اساتید رشته مدیریت دانشگاه لرستان بودند. دادههای پژوهش از طریق مصاحبه 19 نفر (بر اساس اصل کفایت نظری) گردآوری شد. حاصل این مصاحبهها، مجموعهای از مضامین اولیه بود که طی فرآیند کدگذاری باز، گردآوری و از درون آنها مقولههایی استخراج، سپس در مرحله کدگذاری محوری، پیوند میان این مقولهها تعیین شد. یافتهها: نتایج نشان داد که عوامل علی شامل توانایی و مهارتهای فردی، معنویت، نقش خانوادگی و هوش هیجانی افراد بود؛ تناسب کاری، محیط روانشناختی، بهداشت محیط کار و مدیریت موثر عوامل زمینهای و محدودیتهای شغلی، محدودیتهای درونسازمانی و برونسازمانی عوامل مداخلهگر آسایش را تشکیل دادند. نتایج همچنین نشان داد که راهبردهای ایجاد آسایش سازمانی شامل حمایت سازمانی، طراحی ارگونومیک محل کار، مشارکت سازمانی، بهبود کیفیت کاری و مدیریت منابع انسانی استراتژیک بوده که درنهایت پیامدهای فردی و سازمانی به همراه دارند. نتایج: نتیجه پژوهش بر توجه به محیط کاری و آسایش همهجانبه کارکنان دستگاه قضا بهواسطه اهمیت شغلیشان جهت استیفای حقوق افراد جامعه، تاکید دارد.
A B S T R A C T Background and Aim: Employee comfort as one of the factors of organizational effectiveness has a favorable effect on the life and productivity of organizations. The purpose of this study was to design a model of organizational comfort for employees in the workplace in the judiciary of Khuzestan province. Methodology: This study was fundamental-applied in terms of purpose and was a type of qualitative research conducted using data-based theory. The study's statistical population was experts (managers and experts) in the field of human resource management of justice in Khuzestan province (222 people) and 6 professors of management at Lorestan University. Research data were collected through interviews with 19 people (based on the principle of theoretical adequacy). The result of these interviews was a set of essential topics that were collected during the open coding process and categories were extracted from them, then in the axial coding stage, the link between these categories was determined. Results: The results showed that the causal factors included individual abilities and skills, spirituality, family role and emotional intelligence; Workplace fitness, psychological environment, workplace health and effective management were the contextual factors and job constraints, intra-organizational and extra-organizational constraints were the interfering factors of employees’ organizational comfort. The results also showed that strategies for creating organizational comfort include organizational support, ergonomic workplace design, organizational partnership, work quality improvement and strategic human resource management that ultimately have individual and organizational consequences. Conclusion: The results of the study emphasize the attention to the work environment and the overall comfort of the employees of the judiciary due to the importance of their job to fulfil the rights of individuals in society. Extended abstract Introduction The most important factor of effectiveness in any organization is human resources; therefore, it is necessary to use specific strategies to increase the effectiveness and consequently the productivity of human resources. Employing an effective force plays a role in two vital factors of the organization, i.e. reducing costs and increasing efficiency and performance, and increasing outputs. When employees participate in their work activities healthily and deeply, organizations will perform better. Comfort and well-being are more than the absence of mental illness and imply high levels of some aspects of psychological well-being, including self-acceptance, purpose in life, positive relationships with others, and independence. The current research aimed to design and explain the model of organizational comfort of employees in the working environment in the judiciary of Khuzestan province. Based on the main question, the following sub-question was raised: What are the effective factors (causal/contextual/central/intervening/strategic/consequential) on the organizational comfort of judicial staff? Research method This research is fundamental-applied in terms of its purpose (due to trying to understand the nature and essence of the concept of organizational comfort, fundamental and in terms of its applications for the organization and providing practical solutions for managing and creating organizational comfort, it is practical), In terms of the method of data collection, it is descriptive-exploratory and of the qualitative research type, which developed the model of organizational comfort of employees in the workplace by using the database method. The statistical population of the research was formed by experts in the field of human resources of justice in Khuzestan province. In connection with identifying the categories of organizational comfort of employees, interviews were conducted with managers and experts. The interview was conducted based on the principle of theoretical adequacy. A theoretical sampling method was used to select people for interview, in which the criteria for selecting people are education, background, good reputation, history of activity in different human resources departments, etc. Research data was collected through interviews with 19 people (based on the principle of theoretical adequacy). The result of the interviews was a set of primary themes, which were collected during the process of open coding and categories were extracted from them, then the link between these categories was determined in the axial coding stage. To ensure the reliability of the research, the following measures were taken: A- The sensitivity of the researcher: The researchers tried to carry out this research with creativity, sensitivity, flexibility and skill. B- Methodological coherence: It was tried to ensure that there is a necessary alignment between the research question and the elements of the research method. C- Appropriateness of the sample: The researchers tried to select subjects who have the best knowledge about the subject. Discussion and findings The results of the qualitative stage showed that the causal factors included individual abilities and skills, spirituality at work, emotional intelligence of individuals and the role of the family; Effective management, the health of the work environment, work suitability and psychological environment of the organization were the background factors and intra-organizational restrictions and extra-organizational restrictions formed the intervening factors of employees' organizational comfort. Results also showed that strategies for creating organizational comfort include organizational support, ergonomic workplace design, organizational participation, improving work quality, and strategic human resource management, which ultimately have individual and organizational consequences. Also, the results of the quantitative stage (structural equation model test) showed that there is a significant relationship between the variables of the model. In such a way that the causal conditions have a positive effect on the central phenomenon; The central phenomenon, background conditions, and intervention conditions have a positive, positive, and negative effect on strategies, respectively; And finally, the strategies had a positive and significant effect on the results. Conclusion The result of the research emphasizes paying attention to the work environment and the all-around comfort of the employees of the judicial system due to the importance of their job to fulfil the rights of the people in society. Considering all aspects of organizational comfort can help the organization to better design strategies that help achieve individual, organizational and even social goals. This issue has given a more open view to managers and human resource specialists and senior managers of the organization to better understand the needs of the employees and provide more effective strategies to meet these needs to ultimately achieve the success and survival of the organization. Employees should not be in financial distress, have the basic facilities of life, be able to meet the needs of themselves and their families, have a suitable physical and material environment in the organization, are respected in the work environment, and be satisfied with their work. Having a perspective, having job security, independence and authority, etc. are all factors that should be considered in discussing the comfort of employees and the organization's strategies should be designed and implemented based on these important factors. The consequences of correct implementation of organizational comfort strategies lead to a wide range of consequences, such as increasing productivity, growth and excellence of the organization, the reputation of the organization, improving the working life of employees, employee satisfaction, happiness, increasing work motivation, honouring clients, satisfying the boss. Funding There is no funding support. Authors’ Contribution All of the authors approved thecontent of the manuscript and agreed on all aspects of the work. Conflict of Interest Authors declared no conflict of interest. Acknowledgments We are grateful to all the scientific consultants of this paper.