OBSTACLES IT INTRODUCTION IN THE SUDANESE COMMERCIAL BANKING INDUSTRY مقالة

مؤلف: M. Q. Shereif Mahdi ؛

International Journal Of Information Science And Management January & June 2007, Volume 5 - Number 1 ISC (‎12 صفحة - من 75 إلی 86 )

الکلمات المفتاحية: IT Banking Developing Countries Technological change mixed methods Sudan.

خلاصة:

This paper draws on empirical research conducted in Sudan to examine the process of management of IT and organizational change in Sudanese Banking Industry (SBI). The study used dual methodology which included quantitative and qualitative techniques and focused on presenting findings on the process of managing and implementing IT in the SBI. Deductive and inductive data present very strong evidence to support the hypotheses that the General Managers do not view IT change as a ke y element of iheir work and this limited involvemenf constrains the process of change. Decision-making process to implement IT in the SBI was a top down model, and the main reason for the adoption of IT in Sudanese banks was to provide better baWng services

ملخص الجهاز:

In an investigation of the adoption of new techno logy, Dawson [9] Iranian Journal of Information Science & Tech nology, Volume 5, Nu mber I January / June, 2007 explains how long-term decision initiates new services and products to implement new technology, or to change organizational structures that are generally made by top management. 7 9t %%انتهای جدول%%] i ra nian Journal of In formation Science & Technology, Volume 5, Number 1 la n u ary / June, 2007 The main reasons for the adoption and implementation of IT in Sudanese banks were the need to provide better banking services, as well as to comply with the directives of the BOS. A number of senior officials argued that the main reason for the introduction and implementation of new technology is to improve the efficiency in Sudanese banks and provide better banking services to accommodate globalization within the industry. Survey findings demonstrate how the idea for the adoption and introduction of IT was initiated at the top managerial level of Sudanese banks specifically by General Managers, Bank of Sudan (BOS), and Board of Directors (see Table 3 below). They established the Banking Technology General Administration in April 2000, which consists of IT Department that was responsible for the BOS internal systems; and the Banking Technology Department that was required to work closely with the banks in facilitating the introduction and implementation of new January / June, 2007 iranian Journal oF In formation Science & Tech nology, Volume 5, Nuraber T technol ogy.

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