چکیده:
The key factors to success of knowledge management are strategy, culture, technology,
organization and people. knowledge and strategy both are dynamic and multilateral concepts.
Nowadays knowledge is equal to power and knowledge management is created as a strategy
to enhance the organizational competitive advantage and to describe the relationship between
the knowledge and strategy of organizations, at first it is necessary to design a strategic plan.
choosing this strategy is a multi-criteria decision making which needs to consider some
complicated factors.in this research after paired comparisons analysis and weight analysis of
each index and alternatives rather than key indexes, and choosing each subsidiary indexes
according to each index, and finally by using the ANP technique and super decision software
the last combination of the model is created and the proper option according to all indexes
and sub-indexes existing in the organization is created and at last regarding to research
assumptions human resources, information technology, organizational learning and
organizational culture have been prioritized as key factors in establishment of knowledge
management in Post bank of Zanjan province.
خلاصه ماشینی:
"in this research after paired comparisons analysis and weight analysis of each index and alternatives rather than key indexes, and choosing each subsidiary indexes according to each index, and finally by using the ANP technique and super decision software the last combination of the model is created and the proper option according to all indexes and sub-indexes existing in the organization is created and at last regarding to research assumptions human resources, information technology, organizational learning and organizational culture have been prioritized as key factors in establishment of knowledge management in Post bank of Zanjan province.
5. ANP network analysis findings In this research, there are four main indexes and for each main index there are some subsidiary indexes for choosing the most proper approach to implement knowledge management based on the combination of recognized decision making methods.
Calculating the relative weight of each strategy rather than each main index In this research, 4 main indexes and some subsidiary indexes have been recognized in order to choose the best equipment to KM establishment based on the combination of decision making methods by using ANP network analysis.
9- Research findings After paired comparisons and weight calculations of each indexes and alternatives rather than main indexes and choosing each sub-index regarding to each index, finally with ANP technique and Super decision software the final combination of the model and proper option regarding to all indexes and sub-indexes in the organization were resulted."