خلاصه ماشینی:
An Analysis of the Gap between Expectations and Consumption: Satisfaction Assessment of Subscribers in Tehran Province Esmaeel Aalizad*, Abbas Jong** Abstract One of the key variables in the management of markets is based on consumption is awareness and perceptions of consumers and consumers in the consumption of goods and services.
In this research, with the emphasis on such a concept drawn from Richard Oliver's Customer Satisfaction Model, an interdisciplinary analysis is presented in which the distance between expectations and the realities of consumption [of natural gas] is measured by consumers.
In this paper, first the assumptions and variables involved in road fatalities is identified, then causal and flow diagrams and the complete model are explained, then by using system dynamics method and simulation via Vensim software according to collected data, several policies were proposed for reducting road accidents’ fatalities.
The codes were provided as a result of studying selected meta-synthesis and Fuzzy Delphi essays and could be applied as a reliable model for assessment of cultural intelligence.
Agility three-factor Organization Designing Ghanbar Amirnejad* Abstract The main purpose this study is to investigate the effect of organizational leadership on organizational agility through mediation role of job satisfaction and organizational commitment in administration and management of national Iranian drilling company.
Also the job satisfaction and organizational commitment have positive and significant effect on organizational agility in the administration and management of the national Iranian drilling company.
Keywords: Organizational Leadership; Job Satisfaction; Organizational Commitment; Organizational Agility; National Iranian Drilling Company.
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