چکیده:
The study is aimed at assessing the strategic importance of a business processes for achieving sustainable competitive advantage, therefore, in this article the theoretical approach for measuring the strategic contribution of a business process to an enterprise’s business system is presented. For evaluating of a business process strategic importance the study proposes the system of economic and managerial indicators, which includes the process’ contribution to the added value, its compliance to critical success factors, and its organizational involvement. Сombining these three indicators into one integral allows it to be used in different types of matrix analysis to make decisions on improving of a company’s business system.
خلاصه ماشینی:
Strategic Contribution of a Business Process to Company’s Performance Pavlo Brin *Corresponding author, Professor, Department of Management and Taxation, National Technical University “Kharkiv Polytechnic Institute”, Kharkiv, Ukraine.
For evaluating of a business process strategic importance the study proposes the system of economic and managerial indicators, which includes the process’ contribution to the added value, its compliance to critical success factors, and its organizational involvement.
Business Processes’ Significance; Strategic Contribution, Organizational Involvement, Added Value, Critical Success Factors, Assets DOI: 10.
Groups of Characteristics of Business Processes The second group describes location of the process in the general system, its significance, its share, its strategic importance, its contribution to the result of activities, and so we consider it appropriate to name this group as "structural indicators".
Based on the mentioned the purpose of the study is to develop a theoretical approach for the quantitative determination of structural indicators for assessing business processes.
However, by structural characteristics Modrák (2004) as well as Petro & Gardiner (2015) mean process design, while in this study it means something different, namely the share of a separate BP in the business system of an enterprise.
Value-added analysis is the basis for dividing an organization's business processes into Core and Supporting ones, although some authors also identify Management processes as a separate group.
Results and discussion Fundamentals Summarizing the views of the above authors and subject to our own research, we suppose that the system for evaluating structural indicators of business processes should be based on the following positions.