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نویسنده مسئول : Hosseini، Seyyedeh Najmeh ؛ نویسنده : Madani، Seyed Morteza ؛
مجله:International Journal of Advanced Studies in Humanities and Social Science»October 2016, Volume 5 - Issue 4 (7 صفحه - از 283 تا 289 )
کلیدواژه ها:SatisfactionDispute Resolution CouncilProcedural Reform