کلیدواژه SERVQUAL Questionnaire / (1 مقاله)
- مرتب سازی
- تاریخ
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1.
Assessment of Service Quality at Central Library of Management and Planning Organization (MPO), Iran
نویسنده : M. Hassanzadeh ؛ S. REZAEI SHARIFABADI ؛ M. Derakhshan ؛
مجله:International Journal Of Information Science And Management»January & June 2010, Volume 8 - Number 1 رتبه علمی-پژوهشی (وزارت علوم/ISC (12 صفحه - از 107 تا 118 )
کلیدواژه ها:Quality of ServicesManagement and Planning OrganizationNational Library of IranSERVQUAL QuestionnaireOrganizational UsersNon Organizational Users