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مؤلف : Asmaa.O. Akandi ؛ Abdulaziz Almaktoom ؛
مجلة:PalArch's Journal of Archaeology of Egypt»july 2021, Volume 18 - Number 15 (8 صفحة - من 54 إلی 61 )
الکلمات المفتاحية:Service QualityCustomer Knowledge (Ck)Customer Relationship Management (Cr)