Abstract:
This study that is aimed at investigating the effectiveness of "in-service training" courses in public sector organizations, as a result of the findings of a process modification training course in public organizations of Kermanshah province where 68 employees of32 organizations of public sector (including governmental and non-governmental) scientifically studied 27 processes as a sample, during the course in various teams. At the end, reductions in "process activities number", "time needed for performing every process", and "distance passed in each process" were considered as indicators for effectiveness of the training course and are provided in a table in the results section. In order to collect information, some forms were designed and the participants filled them over this 3-day course. The results of statistical tests showed the effectiveness of training course on the results of process modification. In addition, by performing side tests, trend of improvement in time and distance was investigated by improvement in activities number which revealed that harmony in process modification should be considered.
Machine summary:
MA in Executive Management, Faculty of Management & Accounting, Farabi Campus University of Tehran, Iran (Received: 22 April 2013; Revised: 17 February 2014; Accepted: 18 February 2014) Abstract This study that is aimed at investigating the effectiveness of "in-service training" courses in public sector organizations, as a result of the findings of a process modification training course in public organizations of Kermanshah province where 68 employees of32 organizations of public sector (including governmental and non-governmental) scientifically studied 27 processes as a sample, during the course in various teams.
At the end, reductions in "process activities number", "time needed for performing every process", and "distance passed in each process" were considered as indicators for effectiveness of the training course and are provided in a table in the results section.
Training is an issue which can have an influential role in human force effectiveness, provided that – based on the educational needs of the people – we put it in the framework of an underlying program consisting of new, optimal, and developed knowledge, technology, and procedures of work performance (Salehizadeh, 2000, p.
With this objective in mind, increasing the learners’ competence level through measurement of the amount of improvement in such indicators as the number of activities, the needed time, and the distance covered is determined in processes which have been corrected by them to eventually find out that whether this training course has yielded the intended effectiveness expected by the programmers of the training courses or not.