Abstract:
The use of technology acceptance models is a way to understand the users' attitude towards new technologies. The present study aimed to investigate drivers affecting the customers' behavioral intention to use blockchain capabilities as a financial instrument using a combination of several technology acceptance models to determine what factors encouraged users to use blockchain capabilities as a financial instrument. Therefore, determinants of the behavioral intention to use blockchain capabilities as a financial instrument were first explored by the literature review, and then the structural equation model was built according to this basis. Results of data analysis indicated that the personal propensity to trust and structural assurance beliefs directly affected the initial trust that in turn, affected the users' behavioral intention. On the other hand, task and technology characteristics directly affected the task-technology fit that in turn, affected the users' behavioral intention. Furthermore, the performance expectancy directly affected the users' behavioral intention. Results of the present research indicated that the intention to use blockchain capabilities as financial instrument came from a social need; and users were keen to use blockchain despite some limitations of this technology.
Machine summary:
Evaluating the Factors Affecting Behavioral Intention in Using Blockchain Technology Capabilities as a Financial Instrument Hamed Heidari* Morteza Mousakhani† Mahmood Alborzi‡ Ali Divandari§ Reza Radfar** Received: 21 Jan 2019 Approved: 9 Sep 2019 The use of technology acceptance models is a way to understand the users' attitude towards new technologies.
The present study aimed to investigate drivers affecting the customers' behavioral intention to use blockchain capabilities as a financial instrument using a combination of several technology acceptance models to determine what factors encouraged users to use blockchain capabilities as a financial instrument.
Results of the present research indicated that the intention to use blockchain capabilities as financial instrument came from a social need; and users were keen to use blockchain despite some limitations of this technology.
(2014) research, which was used to predict the acceptance of mobile banking among the final consumers using the combined model of research of the initial trust model, the task-technology fit model, and unified theory of acceptance and use of technology (UTAUT) (Oliveira, Faria, Thomas, & Popovič, 2014).
Just like any new technology, the blockchain, and smart contracts are considered as value-generating platforms for banks (Mithas, Tafti, Bardhan, & Goh, 2012).
H3: Initial trust has a positive impact on the consumer’s intention in accepting the blockchain technology in the financial markets.
H6: The task -technology fit has a positive effect on users' behavioral intent in accepting the blockchain in the financial markets.