Abstract:
Knowledge management is a process that has been recently generated as an activity which is very important in the dynamic environment، and in the competitive scene. We believe that KM is a process which its organizational knowledge is created from the individual knowledge of the members of the organization. The relevant studies have indicated that organizing based on work teams could be considered a way to create the appropriate context for KM. However، this organizing based on work teams is not enough; it only has the necessary characteristics of the work teams that favor KM. Moreover، based on studies done، we distinguish which characteristics of work teams favor the KM process in its different phases (i.e. creation، transfer and integration). In this study، we conducted multiple regression and analysis of variance. Complementary skills (H2) and a climate of trust (H3) in work teams were more important factors that favor the management of organizational knowledge. This research is based on the Zarraga and Perez studies in 2006
Machine summary:
Complementary skills (H2) and a climate of trust (H3) in work teams were more important factors that favor the management of organizational knowledge.
So, we can conceptualize knowledge management as a process which its input is the individual knowledge of a person, which is created, transferred and integrated in work teams within the company, while its output is organizational knowledge, a source of competitive advantage (see figure 1 ).
Then, the second objective is to test empirically how those characteristics exercise a favorable influence on knowledge management, which is conceptualized as a process of creation (C), transfer {T) and integration {I) of the work team members' knowledge.
(View the image of this page) Work team A work team is a group of interdependent individuals who solve problems or complete tasks within an organizational context, share responsibility for the results and are seen by themselves and by others as an intact social entity belonging to a larger social system, and which manages its relationship within the confines of the organization (Alderfer, 1977; David et al, 1989; Galve and Ortega, 2000).
e. self-management, individual autonomy, heterogeneous and complementary skills, common language, leadership, climate of trust) to favor creation of knowledge and, the second had 14 items about the characteristics of work teams (i.
On the whole, in the light of empirical results of this study and review of the literature, we identify the factors determining that a work team favors knowledge management as: self-management, individual autonomy, members' heterogeneous and complementary skills, common language, leadership, and climate of trust.