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  Electronic Customer Relationship Management: Opportunities and Challenges of Digital World

  Corresponding Author : Sadeghi Rad، Hamid ؛ Writer : Ghorabi، Mojtaba ؛ Rafiee، Mahdi ؛ Sadeghi Rad، Vahid ؛

  Journal:International Journal of Management, Accounting and Economics»June 2015, Volume 2 - Number 11 (‎11 page(s) - From 609 to 619 )

  Keywords:E-businessElectronic customer relationship management (ECRM)

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