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  Introducing Busy Customer Portfolio Using Hidden Markov Model (Text in Persian)

  Writer : Emam، Sepideh ؛ Aaghaie، Abdollah ؛

  Journal:Iranian Journal Of Management Studies»September 2011, Volume 4 - Number 2 ISC (‎22 page(s) - From 99 to 120 )

  Keywords:Markov chain modelsHidden Markov modelsCustomer relationship management

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