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Assessment of Service Quality at Central Library of Management and Planning Organization (MPO), Iran
Writer : M. Hassanzadeh ؛ S. REZAEI SHARIFABADI ؛ M. Derakhshan ؛
Journal:International Journal Of Information Science And Management»January & June 2010, Volume 8 - Number 1 Ranking Science-Research (Ministry of Science/ISC (12 page(s) - From 107 to 118 )
Keywords:Quality of ServicesManagement and Planning OrganizationNational Library of IranSERVQUAL QuestionnaireOrganizational UsersNon Organizational Users