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  Customer Satisfaction and Recommendation Behavior: The Case of MTN in Iran

  Writer : Karami، Masoud ؛ Maleki، Somaye ؛

  Journal:culture and socity in the middle east»Winter 2012 - Volume 2 (‎26 page(s) - From 17 to 42 )

  Keywords:interactivityPerceived valueMciConsumers' satisfactionrecommendation behaviorMTNEase of Use

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