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  ITIL-based IT service management maturity model design in health-based organizations (Case Study: City of Tehran)

  Writer : HajiAli Asgari، Fateme ؛ Tabatabaeian، Seyed H ؛ Taghva، Mohammad Reza ؛ Abolhasani، Farid ؛

  Journal:مدیریت شهری و روستایی»Winter 2015 - Number 41 ویژه نامه لاتین Ranking Science-Research (Ministry of Science/ISC (‎16 page(s) - From 77 to 92 )

  Keywords:Information Technology Infrastructureassessment indicatorsUniversity of Medical SciencesInformation Technology maturityCMMIITIL

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