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  A Unique Mathematical Framework for Optimizing Patient Satisfaction in Emergency Departments

  Writer : Farzaneh Kholghabad، Hamidreza ؛ Alisoltani، Negin ؛ Nazari-Shirkouhi، Salman ؛ Azadeh، Mohammadali ؛ Moosakhani، Saeed ؛

  Journal:Iranian Journal Of Management Studies»Spring 2019, Volume 12 - Number 2 Ranking الف/ISC (‎25 page(s) - From 81 to 105 )

  Keywords:Sensitivity AnalysisData Envelopment Analysis (DEA)Patient satisfactionemergency departmentAnalysis of variance (ANOVA)

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