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  The Impact of Dynamic Balanced Scorecard in Knowledge-Intensive Organizations’ Business Process Management: A New Approach Evidenced by Small and Medium-Size Enterprises in Latin America

  Corresponding Author : Yanine، Fernando ؛ Writer : Cordova، Felisa M ؛ Duran، Claudia ؛

  Journal:Journal of Information Technology Management»Spring 2020 - Number 43 Ranking International (Ministry of Science/ISC (‎22 page(s) - From 131 to 152 )

  Keywords:modelBusiness Process ManagementDynamic Balanced Scorecard (DBSC)Knowledge-intensive OrganizationsSmall and Medium-Size Enterprises (SME)

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