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  The effect of external service quality on customer’s loyalty in hotel’s industry supply chain (Case Study: Parsian Hotels)

  Corresponding Author : Mollaei، Manizheh ؛ Writer : Mohaghar، Ali ؛ Asgharizadeh، Ezatollah ؛

  Journal:Industrial Strategic Management»Summer 2017, Volume 2 - Number 3 Ranking C (Azad University (‎11 page(s) - From 25 to 35 )

  Keywords:Supply Chain ManagementCustomer’s loyaltyExternal Service qualityhotel’s industry

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