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  Strategies of Knowledge and Customer Relationship Management

  Writer : Mojibi، Toraj ؛ Hosseinzadeh، Somayeh ؛

  Journal:Industrial Strategic Management»Autumn 2016, Volume 1 - Number 3 (‎8 page(s) - From 21 to 28 )

  Keywords:StrategiesKnowledge managementCustomer relationship managementhotel chains

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