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  Users’ Expectation and Perception Gap Analysis of Telkom UniversityWebsite with Modified WebQual 4.0 Method

  Writer : Faizal، Mochammad ؛ Prasetio، Adhi ؛

  Journal:International Journal Of Information Science And Management»July & December 2020, Volume 18 - Number 2 Ranking International (Ministry of Science/ISC (‎18 page(s) - From 1 to 18 )

  Keywords:user satisfactionhigher education websitemodified webqual 4.0

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