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  Proposing a performance measurement framework for the Municipalities

  Corresponding Author : Valibeigi، M ؛ Writer : Afsharirad، M ؛ Sarhangi، E ؛ Balibeigi، M ؛

  Journal:International Journal of Human Capital in Urban Management»Autumn 2020 , Volume5 - Number 20 Ranking الف (Ministry of Science/ISC (‎12 page(s) - From 319 to 330 )

  Keywords:Balanced Scorecard (BSC)Public servicesMunicipal Performance MeasurementProcess Improvement Plan

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