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  The Impact of Organizational Factors of Customer Relationship Management (CRM) on CRM Adoption in Tax Affairs Organization of Tehran

  Writer : Hashemi، Mandana ؛ Peydaei، Mir Mehrdad ؛ Khodadadi، Abbas ؛

  Journal:International Journal of Advanced Studies in Humanities and Social Science»July 2018, Volume 7 - Issue 3 (‎11 page(s) - From 267 to 277 )

  Keywords:SatisfactionCustomer relationship managementeducationcrmtechnology acceptanceemployee involvementCRM adoption

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