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  Selecting Total Quality Management (TQM) Best Practices in the Hotel Industry Environment: A Hybrid Model based on DEMATEL and ANP

  Corresponding Author : Yeng Sin، Kit ؛ Writer : Chiun Lo، May ؛ Azlan Mohamad، Abang ؛ Al Mamun، Abdullah ؛ Ling Sim، Choon ؛

  Journal:Supply and Operations Management»August 2023, Volume 10 - Number 3 Ranking International (Ministry of Science (‎26 page(s) - From 245 to 270 )

  Keywords:Multi-criteria decision makinghotelTotal Quality ManagementSustainable DevelopmentAnalytic Network Processdecision-making trial and evaluation laboratory

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