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  "ANALYSING THE ROLE OF STANDARD SERVICE QUALITY IN FRONT OFFICE OF FIVE STAR HOTELS"

  Writer : Mr. Sameer Mankame ؛ Mr. Kishor Vinayak Mhaske ؛

  Journal:PalArch's Journal of Archaeology of Egypt»May 2021, Volume 18 - Nomber 10 (‎8 page(s) - From 1004 to 1011 )

  Keywords:Service satisfactioncustomer perceptionstandard service qualitySERVQUAL gap of customersFront office employee

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