keyword SERVQUAL gap of customers ‎/ (1 Article)

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"ANALYSING THE ROLE OF STANDARD SERVICE QUALITY IN FRONT OFFICE OF FIVE STAR HOTELS"

Writer : Mr. Sameer Mankame ؛ Mr. Kishor Vinayak Mhaske ؛

Journal:PalArch's Journal of Archaeology of Egypt»May 2021, Volume 18 - Nomber 10 (‎8 page(s) - From 1004 to 1011 )
Keywords:Service satisfaction customer perception standard service quality SERVQUAL gap of customers Front office employee

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