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  Factors Affecting the Service Quality and Customer Satisfaction in Telecom Industry of Pakistan

  Corresponding Author : Anjum، Uzma ؛ Writer : Aftab، Junaid ؛ Sultan، Qurrat-ul-Ain ؛ Ahmed، Mohammad ؛

  Journal:International Journal of Management, Accounting and Economics»September 2016, Volume 3 - Number 25 (‎12 page(s) - From 509 to 520 )

  Keywords:Service QualityEmpathycustomer satisfactionTelecom Sector of Pakistan

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