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Writer : Zare، Habib ؛ Behzadi، Raziyeh ؛ Bemani، Saeed ؛
Journal:Journal of Management and Accounting Studies»June 2015, Volume 3 - Number 2 (5 page(s) - From 17 to 21 )
Keywords:Customer relationship managementcrmcustomer satisfactionCustomer Loyalty subsystems