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  Assessment of the relationship between the quality of banking services based on SERVQUAL model with customer satisfaction (Case Study: Maskan Bank of Mazandaran Province)

  Writer : Amiri Bourkhani، Hamed ؛ ousefzadeh، Masoud ؛

  Journal:Journal of Management and Accounting Studies»June 2016, Volume 4 - Number 2 (‎7 page(s) - From 49 to 55 )

  Keywords:reliabilitySERVQUALService QualityResponsivenessTangibleKolmogorovService

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