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  Study of Delphi Technique in the Application of the Identification of the Factors Affecting The Satisfaction of Passengers in Road Transport Industry

  Writer : Jamshidi، Zinat ؛ Morovati Sharifabadi، Ali ؛ Dehghan Dehnavi، Hasan ؛

  Journal:Journal of Social Sciences and Humanities Research»June 2015, Volume 3 - Issue 2 (‎5 page(s) - From 85 to 89 )

  Keywords:Factor analysiscustomer satisfactionPassengerroad transport industrythe Delphi technique

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