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  Proposing a Customer Experience Management Model Based on the Grounded Theory Approach in Aviation Industry (Case study: Taban Airline)

  Writer : Sadeghi Far، Mohammad ؛ Naami، Abdullah ؛ Corresponding Author : Kaffashpoor، Azar ؛

  Journal:Journal of System Management»Spring 2022, Volume 8 - Number 2 Ranking A (Azad University/ISC (‎12 page(s) - From 33 to 44 )

  Keywords:Grounded theory approachcustomer experience managementTABAN Airlines

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