keyword Customer Satisfaction and Customer Loyalty ‎/ (1 Article)

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HOW SUPPLIERS OF HI-TECH AND CRITICAL EQUIPMENT KEEP THEIR CUSTOMERS SATISFY AND LOYAL BY UTILIZING SERVICE INNOVATION AND SERVICE RECOVERY? STUDY OF SERVICE FOR INDUSTRIAL CONTROL SYSTEMS (ICS) USERS IN INDONESIA.

Writer : Ichsan Gaffar ؛ Suharyono ؛ Solimun ؛ Andriani Kusumawati ؛

Journal:PalArch's Journal of Archaeology of Egypt»May 2021, Volume 18 - Nomber 8 (‎20 page(s) - From 1713 to 1732 )
Keywords:Service Recovery Service Innovation Industrial Control Systems (ICS)Customer Satisfaction and Customer Loyalty

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Journal PalArch's Journal of Archaeology of Egypt 1

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