keyword Electronic Customer Relationship Management / (12 Article)
- Sort by
- Date
-
11.
Writer : رسولی، رضا ؛ شهانی، بهنام ؛
Journal:چشم انداز مدیریت بازرگانی»زمستان 1388 - شماره 33 Ranking Science-Research (Ministry of Science/ISC (18 page(s) - From 67 to 84 )
Keywords:رهبریرضایتمندیپیرومبادله رهبرشعب تامین اجتماعیCostumers’s satisfaction from the companyAmerican customer satisfaction modelElectronic Customer Relationship Management
-
12.
Writer : jafarnejad، Ahmad ؛ Caro Loox ؛ Monshi، Asif Ali ؛
Journal:Iranian Journal Of Management Studies»winter 2007, Volume 1 - Number 1 ISC (18 page(s) - From 73 to 90 )
Keywords:Customer relationship managementStrategyInternetElectronic Customer Relationship ManagementPositional Matrix