keyword Performance Control Matrix (PCM) ‎/ (1 Article)

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Improving Employee Satisfaction Priority through Performance Control Matrix

Writer : Chen، Shun-Hsing ؛ Chen، Ming-Che ؛

Journal:Supply and Operations Management»November 2014, Volume 1 - Number 3 (‎14 page(s) - From 314 to 327 )
Keywords:Service Quality importance Employee satisfaction Performance Control Matrix (PCM)Performance Analysis (IPA)

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