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نویسنده مسئول : Jofreh، Manouchehr ؛ نویسنده : Kazemi، Seyed Sadegh ؛
مجله:International Journal of Advanced Studies in Humanities and Social Science»January 2017, Volume 6 - Issue 1 (8 صفحه - از 57 تا 64 )
کلیدواژه ها:Organizational citizenship behaviorcustomer satisfactionCustomer service