خلاصة:
Introduction: Motivating human resources is one of paramount objectives in realizing the importance
of an organization. Every job containing some specific characteristics can be motivating. Thus, by
identifying characteristics of each job as well as job enrichment as an organizational interference
planned, steps can be taken toward rebuilding the jobs aiming at making them challenging, motivating,
and satisfying. The present study aimed to determine job characteristic perception mean in medical
record staff of training hospitals in Isfahan in 2012. Methods: The type of the study is descriptive
survey. The population includes all the medical record staff working in medical record departments
in the training hospitals of Isfahan. One hundred twenty seven subjects were selected by conducting
a census. Data collected by using questionnaire of job characteristics devised by Hackman and
Oldeham. Content validity was confirmed by experts and its reliability was calculated through the
coefficient of Cronbach’s alpha (r1 = 0.84). The completed questionnaires were entered into SPSS (18)
software; furthermore, statistical analysis was performed descriptively and inferentially (MANOVA,
least significant difference). Results: Job characteristics scores mean and its elements (variety of
skills, job identity, job significance, independence, and feedback) were higher than the average level. No
significant difference was noticed among mean amounts of job characteristic perception according to
age, gender, education, and type of educational degree in hospitals. However, there was a significant
difference among mean amounts of job characteristic perception according to unit of service and
years of service in hospitals. Conclusion: Findings show that all job characteristic aspects score
was higher than average level and job significance perception score was higher than other aspects. As
job characteristics have a great role in changing intrinsic motivation level in staff, it is suggested that
different jobs in medical record department be devised in a way that staff, with intrinsic motivation
and enthusiasm, step toward achieving job objectives and main goals of health system.
ملخص الجهاز:
[6‑8] Handful studies have been done regarding calculating the average of job characteristics perception which includes: Khalesi’s study showed that the jobs available in training hospitals related to Kerman University of Medical Sciences don’t have variety, identity, independence, and feedback and they just have importance of task.
[19] Therefore, according to medical record department importance and role and since studies show that medical record department staff’s satisfaction is not desirable[20] and there is no research studying job characteristics which make motivation among hospital medical record departments staff, this study aimed to determine average score of job characteristics perception and its aspects (variety, skills, identity, importance, independence, and feedback) in different parts of medical record department in training hospitals of Isfahan.
Besides, the results showed that there was no significant difference between job characteristics perception mean according to gender and type of degree in hospitals of Isfahan University of medical sciences in 2012 (observed F was not significant at P ≥ 0.
Discussion This study results show that all job characteristics perception aspects score (variety of skills, job importance, job identity, independence, and job feedback) were higher than average level; and it can be said that designing jobs ) )view the image of this page)n )view the image of this page) and medical records documentation and their numerous usages, especially with expansion of health information system and reference of many of hospital healthcare staff to this department to get information, it seems that Medical Record Department staff have realized their job position and importance.