• 1.

  An analysis of the pro-social behaviors of customers in response to the firms’ service quality

  Writer : Ranaei Kordshouli، Habibollah ؛ Jafarpour، Younes ؛ Allahyari Bouzanjani، Ahmad ؛

  Journal:Iranian Journal Of Management Studies»Junuary 2016, Volume 9 - Number 1 Ranking Science-Research/ISC (‎22 page(s) - From 21 to 42 )

  Keywords:Service Qualitycustomer satisfactionpassenger transportation agenciesprosocial behaviorsServiceSEMYang

  Journal Article Download Abstract Related articles Others recommend to see

Related keywords