keyword passenger transportation agencies ‎/ (1 Article)

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An analysis of the pro-social behaviors of customers in response to the firms’ service quality

Writer : Ranaei Kordshouli، Habibollah ؛ Jafarpour، Younes ؛ Allahyari Bouzanjani، Ahmad ؛

Journal:Iranian Journal Of Management Studies»Junuary 2016, Volume 9 - Number 1 Ranking Science-Research/ISC (‎22 page(s) - From 21 to 42 )
Keywords:Service Quality customer satisfaction passenger transportation agencies prosocial behaviorsService SEM Yang

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علمی-پژوهشی ‎ (1 Article)