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1.
Writer : Gaffar ؛ Suharyono ؛ Solimun ؛ Kusumawati، Andriani ؛
Journal:PalArch's Journal of Archaeology of Egypt»August 2021, Volume 18 - Number 17 (19 page(s) - From 235 to 253 )
Keywords:crmcustomer satisfactioncustomer loyaltyICSService Recovery
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2.
Translator : احمد آبادی، علی ؛
Journal:رشد آموزش جغرافیا»بهار 1386 - شماره 78 (1 page(s) - From 61 to 61 )