keyword Multimedia Contact Center ‎/ (1 Article)

Sort by
Date

1.

A Solution for the Allocation of Customers Authentication Methods (The Case of Multimedia Contact Center in Agriculture Bank of Iran)

Writer : Ebadi Jokandan، Mohsen ؛ Shahbahrami، Asadollah ؛

Journal:Money and Economy»Spring 2013, Volume 8 - Number 2 ISC (‎21 page(s) - From 103 to 123 )
Keywords:customer satisfaction Multimedia Contact Center Authentication Kano ModelKano

Journal Article Download

Related keywords

Article publication trend