خلاصة:
The study analyzed a corpus of 40 emails of requests composed by
Vietnamese students to their university lecturers. The study purpose was to
identify politeness strategies composed by Vietnamese students using Brown
and Levinson’s model and Blum-Kulka, House and Kasper’s framework as
guidelines. To obtain the results, a discourse analysis was implemented. The
AnConc software was used as a research tool for the study. 40 emails from
80 students were collected and divided into three types of requestive emails:
assistance, confirmation and consideration, and recommendation for data
analysis. Syntactical and lexical modifiers were examined and politeness
markers were identified manually by the assistance of the AnConc software.
The results indicated that Vietnamese students often used status-stating,
deferent and solidary politeness strategies to approach their professors for
personal requests. While using these three strategies, the target students had
to use syntactical and lexical devices such as modals, interrogatives, please,
and hedges as speech acts or supportive moves to gain their requestive
purposes. The study also identified a common pattern that Vietnamese
students liked to use the email corpus in the direction of salutation, selfintroduction,
requests, reasons for request, and thank compliments. The
study has pedagogical implications for language teachers and learners; e.g.
email writing should be taught to students, especially ESP students as these
students do not know the format and the appropriate language they should
use in email composition. Language students should also pay attention to the
correct formal form and cultural differences when composing requestive
emails delivered to their professors.
ملخص الجهاز:
Did Vietnamese university students know how to use polite terms and politeness strategies in their emails of requests to their lecturers or professors?
Another research was carried out by Rhamani, Rahmany, and Sadeghi (2014) attempting to investigate politeness strategies and politeness markers in email-request sent by Iranian male and female English as foreign language learners to professors.
1. 1 Findings for the First Question: Polite terms and politeness strategies used in Vietnamese students’ emails of requests For email openings, salutation, and self-introduction, Vietnamese students tend to use the formal address terms and formal salutations (Dear Sir, Dear Teacher) to start their messages although their status with their professors is low imposition.
com Volume 4, Number 3, September 2019 {مراجعه شود به فایل جدول الحاقی} From the above findings, the author finds out there are three commonly-used politeness strategies that Vietnamese students of this 40 email corpus used: 1) status-stating strategies (establish legitimate right to make requests to lecturers), 2) deferent politeness strategy or respectful politeness strategy (by using gift-giving devices, giving compliments, showing appreciation) to elevate and enhance teacher’s face and to show respect to lecturers, and 3) a solidary politeness strategy to help students establish relationship or solidary with teachers.
1 Distribution analysis of general email textual features For this section, the researcher investigated the use of formal terms of address, salutation, self-introduction, and greetings as ways to explore the politeness language used by the target Vietnamese students in their emails of requests.