خلاصة:
The use of politeness strategies can help interlocutors promote and/or maintain social harmony in telephone interactions. Using the Rapport Management Model proposed by Spencer-Oatey (2008), this study aimed primarily to reinvestigate the closing structures of telephone conversation (hereafter abbreviated as TC) in Persian and to discover the common politeness strategies used by native Persian speakers to end their TCs considering the contextual variables of social distance and status. Moreover, this study tried to explore the effect of time availability/limitation along with those contextual variables on TC closing part. To this end, 30 Persian native speakers were selected randomly. A DCT (Discourse Completion Test) of 12 scenarios was developed by considering three criteria: status, time limitation and distance. Analyzing DCTs, many different TC closing patterns were found. The obtained findings depicted that the aforementioned variables had significant effects on the TC closing patterns and strategies taken by the participants. The findings of the present study may be beneficial for extending pragmatic knowledge through emphasizing the significance of pragmatic competence in language proficiency. Also, since the results showed some limitations in the previous politeness models, the findings of this study can guide researchers to follow more complete and perfect politeness models.
ملخص الجهاز:
Using the Rapport Management Model proposed by Spencer-Oatey (2008), this study aimed primarily to reinvestigate the closing structures of telephone conversation (hereafter abbreviated as TC) in Persian and to discover the common politeness strategies used by native Persian speakers to end their TCs considering the contextual variables of social distance and status.
Keywords: Discourse Completion Test, Social harmony, Rapport management, Persian speakers, Politeness strategies Introduction Along with the attention to pragmatic competence as the second facet of language competence, speech acts as functional subcomponent of pragmatic competence are also accented.
Using conversation analysis (CA) as its methodology, this study attempted to identify politeness strategies applied by Persian speaker to terminate a telephone conversation with respect to different contextual variables such as status, distance, and availability of time.
Therefore, this paper attempts to probe into the effect of two contextual variables, social distance and status, suggested in RM model along with the effect of time limitation on TC closing's pattern, length, and strategies used by Persian speakers.
In addition, Persian speakers use the three steps of closing implicative environment, pre closing and terminal component in the closing part of their TCs. Ending a conversation is an art the handling of which needs sociolinguistic knowledge including politeness strategies.
In this study the effect of two contextual variables namely social status and distance, as mentioned by Spencer-Oatey (2008), as well as time availability/limitation on presence or absence of closing parts of telephone conversation closing, i.